IT Help Desk Technician-Baku Convention Center

Company: Baku Convention Center
Property: Center Division
Position title: IT Help Desk Technician

Who are we looking for?

We are looking for a motivated Help desk technician to provide fast and useful technical assistance for the Center, employees and visitors.

IT Support duties and responsibilities of the job

 Help desk technician must have a technical knowledge and be able to
communicate effectively to understand the problem and explain its solution.
 Must know the Network fundamentals, general network setup and device configuration
 Diagnostics and troubleshooting of everyday problems caused by computers
 Installing and configuring computer hardware, software (Windows 10, Mac), systems (basic Windows Server 2012;2016), networks (preferences Avaya network technology and IP Telephony), printers and scanners
 set up new users’ accounts and profiles and deal with password issues (basic Active Directory knowledge and work with advanced permissions details)
 Monitoring and maintaining computer systems and networks
 Maintaining, configuring and monitoring virus protection software and email applications. (preferences knowledge for use Exchange Mail Server 2016 and Symantec)
 Responding in a timely manner to service issues and requests
 Provide support, including procedural documentation and relevant reports (MS Office Program)
 Basic understanding of network infrastructure (protocols, DNS, DHCP, routing and switching basic)
 Conferring with network users about solving existing system problems.
 Coordinating computer network access and use.
 Strong analyzation and comprehension of IT best practices

Qualities that candidates should be expected to display:

 A technical, logical thinking
 Problem-solving skills
 An ability to work under pressure
 An ability to prioritize tasks
 A good eye for detail
 Knowledge of English and Russian

Work conditions:

Five days work 09:00-18:00

Apply now at : [email protected] 
For your questions, contact us on : (012) 404-18-81
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