Əsas səhifə IT Help Desk Technician-Baku Convention Center

    IT Help Desk Technician-Baku Convention Center


    Posted 4 years ago

    Company: Baku Convention Center
    Property: Center Division
    Position title: IT Help Desk Technician

    Who are we looking for?

    We are looking for a motivated Help desk technician to provide fast and useful technical assistance for the Center, employees and visitors.

    IT Support duties and responsibilities of the job

     Help desk technician must have a technical knowledge and be able to
    communicate effectively to understand the problem and explain its solution.
     Must know the Network fundamentals, general network setup and device configuration
     Diagnostics and troubleshooting of everyday problems caused by computers
     Installing and configuring computer hardware, software (Windows 10, Mac), systems (basic Windows Server 2012;2016), networks (preferences Avaya network technology and IP Telephony), printers and scanners
     set up new users’ accounts and profiles and deal with password issues (basic Active Directory knowledge and work with advanced permissions details)
     Monitoring and maintaining computer systems and networks
     Maintaining, configuring and monitoring virus protection software and email applications. (preferences knowledge for use Exchange Mail Server 2016 and Symantec)
     Responding in a timely manner to service issues and requests
     Provide support, including procedural documentation and relevant reports (MS Office Program)
     Basic understanding of network infrastructure (protocols, DNS, DHCP, routing and switching basic)
     Conferring with network users about solving existing system problems.
     Coordinating computer network access and use.
     Strong analyzation and comprehension of IT best practices

    Qualities that candidates should be expected to display:

     A technical, logical thinking
     Problem-solving skills
     An ability to work under pressure
     An ability to prioritize tasks
     A good eye for detail
     Knowledge of English and Russian

    Work conditions:

    Five days work 09:00-18:00

    Apply now at : [email protected] 
    For your questions, contact us on : (012) 404-18-81
    In a subject line of your message, put IT Help Desk Technician, without subject line your email will not be considered.

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